Frequently Asked Questions
Questions and answers about John and All Exterior Cleaning.
Thank you and I will get back to you as soon as possible.
How long has All Exterior Cleaning been in business?
I have been in the external cleaning business since November 2003.
What insurance does All Exterior Cleaning have?
All Exterior Cleaning has business insurance with Zurich which includes $5,000,000 in General Liability Insurance. Plus, I have Workers Compensation Insurance & Income Protection Insurance for myself.
Who does the work?
I do work all the work. I answer the phone. I do the free quotes & I do all the work. There are no sub-contractors or employees, it's just me.
What cleaning chemicals do you use?
I have a wide range of cleaning chemicals available for use; from traditional products such as bleach (Sodium Hypochlorite), sugar soap and caustic oil removers, to modern high tech detergents, oil removers, graffiti removers and mould killers (biocides); plus natural enzyme and bacteria products for oil removal from ReKrete and United-Tech. I can also clean glass with purified (de-mineralised) water.
How much bleach do you use when washing houses?
Pool chlorine (Sodium Hypochlorite solution) is about 10% concentrated, laundry bleach and bathroom mould cleaners are usually 4 or 5% while my house washing solution is under 1%. This is just strong enough to kill the mould without harming any plants. If there are delicate plants near the house I can gently wet them with the garden hose before, during & after cleaning to ensure they are not damaged.
Do you use an "anti-mould" treatment on houses and driveways?
The best way to stop the mould from growing back it to kill it and wash everything away, this way there are no more mould spores & no dirt to stay moist and feed the mould. My cleaning solution (sodium hypochlorite & "sugar soap") and method (low-pressure water and hand brushing if needed) will leave the surface clean of dirt and mould spores, and therefore it stays clean compared to spraying "detergent" and water blasting. I can apply a separate "anti-mould" treatment if wanted. I have researched "anti-mould" solutions and they are usually based on "Benzalchonium Chloride". This chemical is great for killing mould etc and doesn't break down quickly in the sun. Unfortunately, the instructions are to spray it on and leave it, but I am not happy to leave such a chemical on your driveway & pavers for your kids & pets to walk on. At my home,I tested different products on some concrete and found that bleach (sodium hypochlorite) worked just as well as the other products (known as "biocides").
How much water pressure do you use when washing houses?
Very little water pressure is needed for cleaning. I have a wide selection of extension lances and nozzles for the pump which allows me to control the distance, angle and pressure of the water. In some cases, I will use the garden hose for washing & rinsing. When more pressure is needed, typically on painted weatherboards & cladding, and sometimes gutters, I use brushes on extendable broom handles (my longest is over 6m).
Do I have to pay a deposit when booking?
No, you don't need to pay a deposit to secure your booking. I have seen a local company that wants a $150 deposit that is only refundable up to 10 am the day before, but I don't require a deposit.
How clean will my windows be?
I can offer you three levels of window cleaning - 1. Spray & rinse as part of the house wash, with brushing if needed; 2. As in 1 above, plus spray & rinse with traditional glass cleaner (this is what I usually do); 3. As in 1 above, plus brush & rinse with purified/demineralised water for a spot free finish; or 4. Brush & rinse with purified/demineralised water for a spot free finish (without washing your house). The results of 1 & 2 depend on how clean your water is and whether your glass is Hydrophobic (the water forms little drops that stick to the glass and dry leaving the dissolved minerals to form spots), or Hydrophilic (the water falls down the glass, usually in "sheets").
Trusted cleaning in brisbane's western suburbs since 2003
Including Moggill, Bellbowrie, Anstead, Pullenvale, Pinjarra Hills, Brookfield, Kenmore Hills, Kenmore, Fig Tree Pocket, Indooroopilly, St Lucia, Taringa, Toowong, Auchenflower, Milton, Bardon, Paddington, Ashgrove, The Gap, Centenary Suburbs, Jindalee, Sinnamon Park, Mt Ommaney, Westlake, Middle Park, River Hills, Seventeen Mile Rocks, Sumner Park, Chelmer, Sherwood, Graceville, Corinda, Mt Crosby, Karana Downs, Chapel Hill, Upper Brookfield, Red Hill, Mt Coot-tha and beyond
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John from All Exterior Cleaning is an expert and provides honest advice and a free quote. Don’t get the run around - choose a local expert today!
Thank you for your time, I will get back to you as soon as possible.